Privacy Policy

Effective Date / Last Updated: 28/05/2026

This Privacy Policy applies to all products and services provided by BLE Bakehouse through its Website within the United Arab Emirates.

By using the Website, placing orders, or interacting with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

“Website / We / Us / Our” refers to BLE Bakehouse and its Website.
“User / You” refers to any individual accessing or using the Website.
“Personal Data” refers to any information relating to an identified or identifiable natural person.

2. Scope of This Policy

  • Browsing the Website
  • Creating an account (if applicable)
  • Placing and processing orders
  • Shipping and delivery services
  • Customer support and communication
  • Marketing activities where consent is provided

3. Company Information

BLE Bakehouse operates under the trade license name:

AL GHSUN AL THAHBIAH FOODS

The Website is operated within the United Arab Emirates.

4. Information We Collect

  • Name, email address, phone number, and delivery address
  • Order details and purchase history
  • Transaction information (excluding full payment card details)
  • Technical data such as IP address, browser type, and device information
  • Customer service communications and marketing preferences

5. How We Collect Information

  • Directly from Users during account creation or checkout
  • Automatically through cookies and similar technologies
  • From third-party service providers such as payment and shipping partners

6. Legal Basis for Processing

  • Processing and fulfilling customer orders
  • Compliance with legal obligations
  • Legitimate business interests such as security and service improvement
  • User consent for marketing communications and optional cookies

7. Cookies & Tracking Technologies

The Website may use essential cookies required for functionality, as well as optional analytics and marketing technologies.

Services used may include:

  • Google Analytics
  • Meta Pixel (Facebook / Instagram)

Users may control cookie settings through their browser preferences.

8. Payments

Payments are securely processed through authorized payment service providers.

BLE Bakehouse does not store full payment card details.

9. Shipping & Delivery

To fulfill orders, we may share the minimum necessary information such as customer name, phone number, and delivery address with delivery and logistics providers within the UAE.

10. Data Sharing

We may share limited personal information with:

  • Payment service providers
  • Shipping and logistics companies
  • Hosting and technical support providers
  • Analytics and advertising platforms where enabled
  • Government authorities where legally required

We do not sell personal information to third parties.

11. International Data Transfers

Some data may be processed or stored outside the UAE through international service providers. Appropriate safeguards are implemented where required by applicable law.

12. Data Retention

Personal information is retained only for as long as necessary to fulfill operational, contractual, and legal obligations, after which it is securely deleted or anonymized.

13. Data Security

We implement technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.

14. User Rights

Users may:

  • Access their personal information
  • Request correction or deletion of their data
  • Restrict or object to certain processing activities
  • Withdraw consent at any time where processing is based on consent

Requests may be submitted through the contact methods available on the Website.

15. Marketing Communications

Marketing messages are sent only where consent has been provided. Users may unsubscribe from marketing communications at any time.

16. Third-Party Links

The Website may contain links to external websites or services. BLE Bakehouse is not responsible for the privacy practices or content of such third-party websites.

17. Policy Updates

BLE Bakehouse reserves the right to update this Privacy Policy at any time. Continued use of the Website following updates constitutes acceptance of the revised Policy.

18. Governing Language

This Privacy Policy is provided in English and may be accompanied by an Arabic version.

In the event of any discrepancy, the Arabic version applicable within the United Arab Emirates shall prevail.