Refund and Returns Policy
Effective Date / Last Updated: 28/05/2026
At BLE Bakehouse, all products are freshly prepared and made specifically for each order to ensure quality and freshness.
Due to the perishable nature of our products, we do not accept returns, exchanges, or cancellations once an order has been confirmed.
1. No Returns or Exchanges
All food and bakery products sold through BLE Bakehouse are considered final sale items.
Returns or exchanges are not accepted after an order has been prepared, collected, or delivered.
2. Order Issues
If there is an issue with your order, such as:
- Incorrect items
- Missing items
- Incomplete orders
Please contact BLE Bakehouse through the available contact methods on the Website as soon as possible after receiving your order.
Each case will be reviewed individually.
3. Refund Eligibility
Refunds or partial refunds may only be considered in exceptional situations approved by BLE Bakehouse after verification of the issue.
BLE Bakehouse reserves the right to refuse refund requests where the claim cannot be verified.
4. Delivery Fees
Delivery charges are non-refundable once the order has been prepared or dispatched for delivery.
Orders containing separate delivery schedules may incur separate delivery charges.
5. Order Cancellations
As products are freshly prepared upon order, cancellations are not permitted once payment has been completed and the order has been confirmed.
6. Customer Responsibility
Customers are responsible for:
- Reviewing order details carefully before checkout
- Providing accurate delivery information
- Ensuring availability at the selected delivery location
BLE Bakehouse is not responsible for failed deliveries caused by incorrect information or customer unavailability.
7. Contact
For any questions regarding this Refund & Return Policy, customers may contact BLE Bakehouse through the contact information available on the Website.